Question 1

How much does it cost?

Accepted Answer

$99/month for the base plan, with 1,500 emails, 300 SMS, and 300 WhatsApp credits per month. Higher tiers ($109 and $119) give you more credits — but every plan includes every feature. No upgrades, no upsells. 14-day free trial, no credit card required.

Question 2

Do I need technical skills to set this up?

Accepted Answer

No. Connect your Google Business Profile in two clicks and the automated review flow starts immediately. If you get stuck, message the Growth Expert below.

Question 3

Do I get a website with this?

Accepted Answer

Yes — for free. The platform automatically builds a complete website from your Google Business Profile: photos, hours, services, reviews, map. Live in two minutes on a free pre-built domain, or point your own domain via CNAME. The site stays in sync with Google automatically.

Question 4

What happens if I get a negative review?

Accepted Answer

Customers who indicate a positive experience are guided straight to Google or Facebook. Customers who indicate a negative experience are invited to share the issue with you privately first — so you get a chance to fix it. Nobody is blocked from posting publicly. This is fully compliant with Google's review policies.

Question 5

Can my team log in?

Accepted Answer

Yes. Invite team members with role-based access. Owners see everything; staff are scoped to specific locations only. Magic-link login or manual invite, with multi-language onboarding.

Question 6

Can I use this for multiple locations?

Accepted Answer

Yes. Manage every location from one dashboard. Each additional location adds to your subscription — the new monthly cost is shown before you confirm.

Question 7

Does it work outside the US?

Accepted Answer

Yes. Email and WhatsApp cost the same anywhere in the world (1 credit = 1 message). International SMS costs 10 credits per message because carriers charge significantly more outside the US. Most non-US customers prefer WhatsApp or email.

Question 8

Does it work with platforms other than Google?

Accepted Answer

Yes — 31 and growing. Google, Facebook, Yelp, TripAdvisor, Trustpilot, BBB, and 25 more across hospitality, healthcare, employment, and trades. Plus you can add any custom review site your industry uses. See the full list on the Integrations page.

Question 9

How does the AI write replies in my voice?

Accepted Answer

The AI learns from your existing reviews and the brand info you set up. Every reply is drafted in your tone, ready for one-click approval — or you can let it auto-send for 5-star reviews and only handle the lower ratings yourself.

Question 10

How do customers actually leave a review?

Accepted Answer

We send the request automatically by SMS, email, or WhatsApp — whichever channel they use — within minutes of their visit. The link takes them straight to your Google review page. Less than 30 seconds from tap to done.

Question 11

Is this fully compliant with Google's guidelines?

Accepted Answer

Yes. We never offer incentives for reviews, never block customers from posting publicly, and never write fake content. The system only streamlines the request — the customer writes the review themselves on Google.

Question 12

Can I import my existing reviews?

Accepted Answer

Yes. When you connect Google, your historical reviews import automatically and show up in the dashboard alongside new ones. You can also display them on your website with a widget.

Question 13

Is there a contract or setup fee?

Accepted Answer

No contract, no setup fee. Cancel anytime from the billing portal.

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